Archive devops Archives - Matthew Hooper VigilantGuy Digital Transformentalist - Create High Performing IT
ITIL & DevOps merge to create DevIL Framework

ITIL & DevOps merge to create DevIL Framework

ITIL consultants or presenters who have made a career guiding organizations through the complexity and ambiguity of the text books, are desperately trying to find some foot hold in this DevOps movement that is taking IT operations by storm.

Turn it up! Amplifying feedbacks within traditional ITSM

Turn it up! Amplifying feedbacks within traditional ITSM

“Do you understand the words that are coming out of my mouth” This classic quote from Chris Tucker to Jackie Chan in the movie Rush Hour  has…

Continuous failure when DevOps goes wrong

Continuous failure when DevOps goes wrong

A classic business failure is permeating the DevOps community. Business experts claim a major reason for business failure is arrogance. This very cancer is starting to dominate the…

UBERR vs. CAB’s – The new era of Risk & Change Management

UBERR vs. CAB’s – The new era of Risk & Change Management

CAB’s suck, and I didn’t spell UBERR wrong. I’m talking about Change Advisory Boards & User Based Enterprise Risk and Release. (Yeah I made that up, but…

The lack of Knowledge in Knowledge Management

The lack of Knowledge in Knowledge Management

Sorry for the length in advance, but this topic needs some story telling around it. IT collaboration seriously needs a reboot.  We are making the same mistakes…

Why ITSM fails to deliver promises of better IT

Why ITSM fails to deliver promises of better IT

In my last Blog I talked about ITSM vs. DevOps  Agility vs. Control, I highlighted that these two organizational disciplines need to co-exist and serve the same…

ITSM vs. DevOps – Agility vs. Control – is this really battle royale?

ITSM vs. DevOps – Agility vs. Control – is this really battle royale?

Agility vs. Control ITSM has been getting a bad wrap lately.It seems it’s hot sibling DevOps is getting all the attention these days. DevOps is Lean, Fast, and…

Matthew Hooper

Digital Transformentalist