One of the areas that plagues CIO’s and subsequently IT organizations is the area of contract management. Even the CIO who is a savvy negotiator will readily admit, once the deal is inked managing the life-cycle of the contract becomes an exercise in file keeping, not vendor management. This weeks guest on the podcast is Riitta Raesmaa, VP of Marketing and Communications for Sopima. Like all of our guests she is skilled in ITSM and a major contributor to information sharing, whether through ITSMF or twitter. She doesn’t talk about contracts management on the podcast, but looking at her companies website Sopima got me thinking, this is definitely a topic CIO’s could learn a lot more about. Our last in the series of Women in IT Riitta is great fun, has a huge following on twitter and brings some great insight to the nation of Findland.
Twitter: @VigilantGuy http://twitter.com/vigilantguy
Matt Hooper is an industry advocate for Service Management strategies and best practices around Enterprise Service Management. For over 20 years Matt has instituted methodologies for business intelligence and optimization. Leveraging technology to drive business outcomes, he has built an industry reputation for his highly effective approach to creating value through Service Management. Matt is active on Social Media known as VigilantGuy, and co-hosts the weekly podcast: Hacking Business Technology. HackBizTech.com