ITSM Weekly the Podcast (Week19) Guest: Robert Stroud - Matthew Hooper VigilantGuy Digital Transformentalist - Create High Performing IT

Very exciting week for me on ITSM Weekly the Podcast, our special guest was Robert Stroud.

In 2007 when I was working for a CA partner I had the opportunity to meet an individual that really impressed me with his vision of the ITSM market.  I’ve since seen Robert speak several times and had a chance to have a conversation over lunch at the 2009 ITSMF Academic summit.  He has a great passion for the industry, and does  lot for the community through the membership organizations.
He is also one that has crossed over from technology to marketing, which is my own personal career path.
Please enjoy as I did this weeks podcast with Robert and definitely check out the show notes from ServiceSpehere:
http://www.servicesphere.com/blog/2010/6/13/itsm-weekly-the-podcast-week-19.html

ITSM Weekly The Podcast (Week 19) from ServiceSphere on Vimeo.


Show Hosts:
Christopher Dancy
Matt Beran
Matthew Hooper .

Written by

Digital Transformentalist Twitter: @VigilantGuy http://twitter.com/vigilantguy Linkedin: http://www.linkedin.com/in/matthewbhooper Web: http://www.vigilantguy.com Matt Hooper is an industry advocate for Service Management strategies and best practices around Enterprise Service Management. For over 20 years Matt has instituted methodologies for business intelligence and optimization. Leveraging technology to drive business outcomes, he has built an industry reputation for his highly effective approach to creating value through Service Management. Matt is active on Social Media known as VigilantGuy, and co-hosts the weekly podcast: Hacking Business Technology. HackBizTech.com

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Matthew Hooper

Digital Transformentalist