This week our host with the most returns, Chris Dancy.
Chris Dancy is the leading media interface for IT Service Management. His quick wit, humor and deep knowledge of the industry combine to make the ITSM Weekly Podcast a great success. The last 2 episodes Chris was on vacation, but he is back renewed with energy and ready to bring back his “Shock Jock” to the ITSM industry.
Show Notes: http://www.servicesphere.com/blog/2010/5/23/itsm-weekly-the-podcast-week-16.html
Week 16 Topics: Episode 1541 (well episode 16)