ITSM Weekly the Podcast (Week10) - Matthew Hooper VigilantGuy Digital Transformentalist - Create High Performing IT

Great content for CMDB discussions this week.
For my non-ITSM blog readers CMDB stands for Configuration Management Database.  It’s where you store information about the technology and processes used to manage your technology systems.  I have blogged frequently on the topic, and have had a running theme of “Keep it pratical, keep it lean, keep it relevant.”  So it was a real  joy for me to have an expert like  Glenn O’Donnell on the panel this week.

What’s great about this topic, is Glen’s perspective can be applied to many complex undertakings. We frequently use the expression don’t boil the ocean, yet constantly people take on too much.  I think you will enjoy listening to Glen and his perspective of complexity and progress.

Show Notes by Chris dancy Here:  http://www.servicesphere.com/blog/2010/4/11/itsm-weekly-the-podcast-week-10.html


ITSM Weekly The Podcast (Week 10) from ServiceSphere on Vimeo.

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Digital Transformentalist Twitter: @VigilantGuy http://twitter.com/vigilantguy Linkedin: http://www.linkedin.com/in/matthewbhooper Web: http://www.vigilantguy.com Matt Hooper is an industry advocate for Service Management strategies and best practices around Enterprise Service Management. For over 20 years Matt has instituted methodologies for business intelligence and optimization. Leveraging technology to drive business outcomes, he has built an industry reputation for his highly effective approach to creating value through Service Management. Matt is active on Social Media known as VigilantGuy, and co-hosts the weekly podcast: Hacking Business Technology. HackBizTech.com

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Matthew Hooper

Digital Transformentalist