Matt Hooper - VigilantGuyMatthew Hooper aka Vigilant Guy

Digital Transformentalist  

What is a Digital Transformentalist?  I help individuals and companies develop Digital 1st thinking strategies.  As a big picture thinker, I joke that I am allergic to details.  Manual processes and physical impediments are VigilantGuy’s arch-nemesis.  

I love to build and scale companies.  As a passionate marketer and business technologist, it’s all about designing systems & processes to build dynamic teams, loyal customers, and sustainable positive impact on society through digital strategies.

I frequently speak at global CIO, IT Leadership, ITSM & DevOps, Marketing Technology conferences around the globe.   If you have enjoyed my blogs and social presence please introduce yourself at an upcoming event.  Aint’ nothing like the real thing. 😉

Work Experience

Product Evangelist for ITSM & DevOps for leading ITSM, ITAM & Security Product vendor.

President, Commercial Service for ITSM, PPM & GRC Management Consulting firm.

VP of Strategy & co-founder of an exclusively ServiceNow implementation firm.

CEO & co-founder of big data intelligence platform for social media & email.

CIO & CMO of Managed Service Provider, hosting and Tier 1, Tier 2 support outsourcer.

CEO, CTO & co-founder of IT management consulting firm serving as advisor to CIO\’s of Fortune 100 companies.

VP of Global IT Operations for global outsourcer managing operations in USA, Japan, Australia, and Europe.

Data Center Manager for international global supply chain manufacturer with 13 locations worldwide.

Internet Systems & Network Engineer for major eCommerce platform.  (back when Amazon was known as a river in South America)

Support Desk Analyst for Microsoft.  “Thanks for calling DOS 6.22 support this is Matt, how can I help you?” (yeah I know what PEBKAC stand for)

See my Speaker Page for sample presentations and upcoming events

ITSM Speaker
itSMF New Zealand Presentation